First, please email email@example.com with the following answers to the list below:
- Order number
- Name, size and color of product you are looking to return or exchange
- Reason for return (too big, too small, no longer needed, need to exchange size, etc)
- What return option you are looking for:
Exchange - exchanges are limited to size only.
Refund - original form of payment will be refunded for the amount paid for the product
If you are returning a product for a refund:
Mail product to us at ECHQ
Chief Merchandise C/O Returns, 1411 Elm Hill Pike Suite 205, Nashville, TN 37210
Next, Our Customer Service Team will reply to your email in 24-48 business hours with a confirmation that they received your return request and more information regarding the next steps to the return process.