HOW DO I RETURN A PRODUCT?

First, please email [e-mail] with the following answers to the list below:

• Order number
• Name, size and color of product you are looking to return or exchange
• Reason for return (too big, too small, no longer needed, need to exchange size, etc)
• What return option you are looking for:

Exchange - exchanges are limited to size only.

Refund - original form of payment will be refunded for the amount paid for the product 

If you are returning a product for a refund:

Mail product to us at ECHQ

Chief Merchandise C/O Returns, 1411 Elm Hill Pike Suite 205, Nashville, TN 37210

Next, Our Customer Service Team will reply to your email in 24-48 business hours with a confirmation that they received your return request and more information regarding the next steps to the return process.