All shipping carriers are facing overwhelming demand due to the increase in online sales since the start of COVID-19. As a result, we are frequently seeing the scanning of packages being skipped or delayed at various points in the shipping process by carriers. We pull/pack orders Monday through Friday and have carrier pickups daily. We occasionally experience delays, but our team will do our best to maintain prompt fulfillment of orders.
If after reading the statement above you believe there is a shipping issue with your order, please do not hesitate to contact us at storehelp@ericchurch.com. In your email, remember to include your order number and our team will happily look into the tracking.
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