WHAT TO DO IF YOU RECEIVE A SCAM PHONE CALL.

Report the incident by filing a complaint at ftc.gov/complaint. Be sure to include: 

  • Date and time of the call
  • Name of the government agency the imposter used
  • Prize amount, amount requested in fees, and payment method
  • Phone number of the caller. Although scammers may use technology to create a fake number or spoof a real one, law enforcers may be able to track that number to identify the caller.
  • Any other details from the call

The FTC cannot resolve individual consumer complaints, but we have tips to help you get your money back

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