Erich Church

What Do You Need Help With?

  1. Eric Church
  2. Store Help

Store Help

We appreciate your support and shopping official ERIC CHURCH Merchandise. Please continue reading for some of our most frequently asked questions and their responses.

General Information

  • HEART & SOUL BOX SET
  • WHAT IS THE VINYL DISCOGRAPHY COLOR CODE?

Returns & Exchanges

  • HOW DO I RETURN OR EXCHANGE MY MERCH?
  • HOW LONG DO REFUNDS TAKE TO PROCESS?
  • I RECEIVED THE WRONG ITEM, HOW DO I GET THIS RESOLVED?
  • WHAT IS THE RETURN POLICY?
  • HOW DO I RETURN A PRODUCT?

Placing Orders

  • WHAT IS THE CARD CODE?
  • I HAVE A GIFT CARD OR A DISCOUNT CODE, HOW DO I USE IT?
  • I DIDN'T GET MY WEB ORDER RECEIPT. WHAT HAPPENED?
  • WHY WAS MY CREDIT CARD DECLINED?

Order Shipping

  • 2022 HOLIDAY SHIPPING UPDATE
  • HOW LONG WILL IT BE UNTIL MY ORDER SHIPS?
  • DO INTERNATIONAL DUTIES & TAXES APPLY TO MY ORDER?
  • CAN I SHIP TO AN APO/FPO ADDRESS?
  • WHY HASN'T THE TRACKING STATUS FOR MY SHIPMENT BEEN UPDATED?
  • WORLD WIDE SHIPPING DELAY UPDATE
See all 8 articles

Security

  • IS YOUR SITE SECURE?
  • I HATE SPAM MAIL, YOU'RE NOT GOING TO USE MY PERSONAL INFORMATION FOR ANYTHING ELSE, ARE YOU?

NEED MORE HELP?

Contact Us

All-Time Favorites

  • 27:33

    Let's Play Live: The Documentary

    4 months ago

  • 17:03

    Chapter 1: Round One

    3 months ago

  • 13:42

    Episode 20: The End

    4 months ago

Don't Miss Anything

  • Subscribe to Us on YouTube
  • Like Us on Facebook
  • Follow Us on Twitter
Powered by Zendesk