Fan Membership

Membership Questions

• CHURCH CHOIR MEMBERSHIP REFUND POLICY
• HOW DO I SIGN UP FOR THE CHURCH CHOIR?
• HOW DO I UPGRADE MY MEMBERSHIP?
• HOW DO I RESET MY PASSWORD?
• HOW DO I CANCEL MY MEMBERSHIP?

Help with Member Account Information

• I CAN'T LOG INTO THE WEBSITE/APP, HELP!
• HOW DO I EDIT MY PROFILE INFORMATION?
• I PURCHASED A MEMBERSHIP. HOW DO I CLAIM MY MUSIC?
• HOW DO I TURN ON PUSH NOTIFICATIONS IN THE APP?
• HOW DO I UPDATE/REPLACE MY CREDIT CARD ON MY PROFILE?
• HOW DO I UPDATE MY SHIPPING ADDRESS?

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General Questions

• WHERE CAN I SEND FAN MAIL?
• RULES AND REGULATIONS FOR FORUM AND FAN FEED
• WILL ERIC DONATE TO MY CHARITY?
• MAY I MAKE A SPECIAL REQUEST (I.E. PROPOSAL, SHOUT OUTS, WEDDING VIDEOS, ETC.)?

Auto-Renewal Questions

• HOW DO I ADJUST AUTO-RENEW?
• MY MEMBERSHIP AUTO-RENEWED. HOW DO I CLAIM THE ALBUM OF MY CHOICE?